I press compose on the mail page and the "to" and "from" blocks appear, as well as an attach file button, but the blank body block does not appear, so I can't write anything, nor will it send just a blank email.
what can i do to resolve this?
When I press compose an email the blank body of the draft is missing. Same thing when pulling up a saved draft
One possibility: You may possibly have a corrupt cache file -- it makes all KINDS of things go wonky. Try this: clear your history, temporary files %26amp; cookies, reboot and retry. I鈥檝e had people tell me this worked, recently, others say it did not, so I guess is varies.
Another possibility is an incompatible browser; I've seen others mention this as a problem recently. You may need to upgrade your browser, switch to another one, or go back to regular Yahoo Mail (I'm assuming you have beta now!).
If none of this works, contact:
Yahoo! Customer Service
866-562-7219
408-349-3300
8am - 5pm M-F (Pacific Time)
The E-Mail address for Yahoo! customer care is cc-advoc@yahoo-inc.com
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